On-prem website
If you’re using the on-prem Fleetwatch system, please note that the Data Tools "website" isn’t accessible from outside the network. To reach Data Tools while you’re remote or in the field, connect to your work’s network via VPN. To determine if your agency uses the on-premises version of the system, simply check the web address. If the URL does not contain "fleetwatch.com," the agency uses a the on-premises system which is not accessible from the web.
On the other hand, our Fleetwatch Cloud solution offers a website you can access from anywhere! If you happen to run into any issues reaching a Fleetwatch Cloud website, please reach out to Fleetwatch support for assistance.